Cookie Policy

Marketing Website (Public-Facing)

Our marketing website uses cookies to support essential functionality, improve performance, and understand how visitors interact with the site.

These may include analytics and measurement cookies that help us evaluate website usage and improve website performance.

The marketing website is not intended for the collection or storage of Protected Health Information (PHI) or medical information.

Analytics and website experience tools such as Microsoft Clarity may be used only on the marketing website to help us understand general usage patterns and improve the public-facing website experience.

Application (Provider Dashboards and Patient Forms)

Our application uses only essential and functional cookies required for:

• secure authentication
• session continuity
• performance and reliability
• workflow functionality

We do not use advertising, behavioral profiling, cross-site tracking, session replay tools, or marketing cookies within the application.

No PHI or sensitive personal information is stored in cookies, and no third-party marketing or behavioral tracking tools are used within the application environment.

3.1 Strictly Necessary Cookies (Essential)

These cookies are required for the Services to function properly and are used in both the website and application.

Examples include cookies that support:

• secure login and authentication
• session continuity
• access to patient forms
• fraud prevention and security
• request routing and load balancing

These cookies are essential for the operation of the Services.

3.2 Functional Cookies

Functional cookies help improve usability and support application workflows.

These cookies may support:

• interface and dashboard preferences
• form progress indicators
• workflow optimization

Functional cookies do not track users across websites and do not contain PHI.

3.3 Performance and Analytics Cookies

Analytics technologies may be used to understand how visitors interact with the website and to improve system performance.

Marketing Website

On the marketing website, analytics tools may collect general website usage information such as:

• page visits
• navigation patterns
• device type
• general geographic region

This information is used only to understand website performance and improve user experience.

Microsoft Clarity may be used only on the public marketing website to understand website usability and interaction patterns.

Application Environment

Inside the application environment, analytics technologies may be used to measure application usage, platform performance, reliability, workflow completion, and aggregated usage patterns.

Analytics are configured to avoid the collection of Protected Health Information (PHI) or sensitive personal information. Health of Your Space does not intentionally collect form field contents, medical information, or other sensitive patient information through analytics technologies.

Analytics tools are configured to avoid remarketing, advertising identifiers, demographic profiling, session replay, or behavioral advertising within the application environment.

Session replay tools, behavioral tracking technologies, and website analytics tools such as Microsoft Clarity are not used within the application environment where patient or provider data is processed.

3.4 Third-Party Service Cookies

Certain cookies may support infrastructure, performance monitoring, or security operations provided by trusted third-party vendors.

Examples may include services supporting:

• cloud infrastructure performance
• messaging delivery monitoring
• email delivery monitoring
• authentication and session management

These services operate under strict contractual obligations and are not permitted to collect PHI through cookies.

3.5 Cookie and Analytics Providers

Health of Your Space may use trusted third-party services that rely on cookies or similar technologies to support website functionality, analytics, infrastructure performance, and messaging delivery.

These providers operate under their own privacy and security policies and are contractually required to process data only for authorized purposes.

Health of Your Space does not permit these services to collect or process Protected Health Information (PHI) through cookies or analytics technologies.

Health of Your Space may update or change the third-party providers used to support website analytics, infrastructure performance, or messaging delivery from time to time as the platform evolves. When such changes occur, this Cookie Policy may be updated to reflect the current providers used by the Services.

Browser Controls

You may manage or delete cookies through your browser settings.

Most browsers allow you to block or delete cookies entirely, although doing so may affect the functionality of certain features.

Website Cookie Preferences

On our website, you may accept or decline non-essential cookies where applicable.

Under certain privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the EU ePrivacy Directive, users may be asked to provide consent before non-essential cookies are used on the website.

You may withdraw consent or adjust your cookie preferences at any time through your browser settings or available cookie preference tools.

Blocking Essential Cookies

Blocking essential cookies may prevent portions of the application from functioning properly, including login authentication and form workflows.