HoYS is not an EHR and it does not replace Dolphin. It is the patient-facing and staff-facing layer that keeps the chart current without anyone retyping a form.
Branded forms with conditional logic, signatures, and image uploads. Progress saves as patients go, and our in-house Form Builder handles conditional questions, required fields, and your styling.
Appointment-based notification routes plus a real two-way SMS inbox through Twilio, with emojis, images, and short appliance-care videos. You write the wording; HoYS routes it by Dolphin appointment type.
Patients schedule without leaving your site, which protects its retention and search value, and book into Dolphin. A hosted page and an embeddable widget backed by real Dolphin availability.
Treatment contracts, financial agreements, and consents signed digitally by the patient or responsible party, filed straight into the Dolphin chart. Currently in Beta with a select few practices.
A separate branded experience for returning families, enabled per deployment. Intake never requires a login.
Card, wallet, ACH, terminals, and autopay on GoDaddy Payments / Poynt. Enabled per practice. Some run HoYS without it.
The operational home for the team: intake status, messaging, payments, analytics, the patient record, and the configuration behind all of it.
Every area is role-aware, and every action lands in the activity log.
| Area | What it is | Who uses it |
|---|---|---|
| Patient Notifications | Intake status, send, and resend | All staff |
| Messaging | Two-way SMS conversations and attachments | All staff |
| Payments | Transaction history and payment operations | Staff, when payments are on |
| Analytics | Completion, hours saved, location and provider snapshots | Admin and above |
| Patient record | Demographics, history, comments, billing, autopay | All staff, role limits on charges |
| Company | Practice profile, logo, color palette, preview | Super Admin |
| Manage Team | Invite staff, assign roles, reset passwords | Admin and above |
| Activity | Searchable audit log | Admin and above |
| Intake Forms | Form Builder | Admin drafts; Super Admin publishes |
| Notifications | Notification Builder | Admin drafts; Super Admin publishes |
| Online Scheduling | Public widget configuration | Admin and above |
| Locations | Approved offices, friendly names, doctor assignments | HoYS Admin |
White label
Every patient screen carries your practice brand, from the logo and palette to your own web address. Patients never have to learn a new name.
Online scheduling
The booking page and website widget carry your logo and colors, so families book with you, not with us. Every visit lands in Dolphin.
Staff workspace
Your team runs intake, messaging, online scheduling, contracts, payments, and the patient portal from one place, and every piece adapts to your practice. Build forms, write notification templates, set booking rules, fee schedules, and locations, and decide who on the team can do what. Everything stays in step with Dolphin.
A demo covers intake, the Dolphin write-back, messaging, online scheduling, and payments, mapped to how your offices actually work.
