Patient portal
The family experience after intake.
No passwords to create, forget, or reset. Families sign in with a few details only they know, then a passcode texted to their phone. It's simple for parents and secure for your practice, all under your brand.
HIPAA + COPPAEnterprise-grade security with compliance-ready features to protect your patient data.Security details
Access
Login without another password to forget
Sign in
- 01Last name, date of birth, and phone number
- 02One-time code sent by SMS
- 03Dependent switching for families with multiple patients
- 04No downloads; it runs in the browser
What families can do
- 01Confirm an upcoming appointment
- 02Request a reschedule or call the office
- 03Update profile and contact details
- 04View balances, pay, save a method, and enroll in autopay when payments are on
Boundaries
What the portal is not
The portal does not include an in-portal chat window. Patient conversations happen over SMS. Clinical records stay in Dolphin Management, and HoYS never becomes the chart.
Book a demo
See it running against your Dolphin data.
A demo covers intake, the Dolphin write-back, messaging, online scheduling, and payments, mapped to how your offices actually work.